Sales Training Services
About our services
Sales Training International has further services to offer customers in the form of in-house sales training courses and customer service courses. These specialised sales training courses are designed to be tailored to fit the specific needs of your business. The following page is designed to help you to ascertain which sales training course is right for your employees to embark upon and maximise your sales training experience.
Deciding on the right sales training course
If you answer 'no' to three or more of the featured questions, then it should become clear as to whether this is the best sales training course for your employee.
Advanced Selling Skills
Sales Training Course Aim: To enable the delegate to understand and demonstrate the essential skills required to find out the buying preferences of customers and to understand what is going on in the customers world, through effective sales training.
Q. In their sales position, are they aware of the need to analyse customer preferences and identify opportunities for selling a product to the client? Perhaps this could be an area that could benefit from sales training.
After this sales training course, delegates will be empowered into developing an understanding of how to find out full information from customers and widen their sales experiences. Through dedicated sales training, they will be able to work proactively to find the opportunities to use these skills to also look after major accounts for the business as a whole.
Telephone Sales Skills
Sales Training Course Aim: Using sales training to enable staff that deal with customers on the phone to implement the key elements of communicating effectively with clients and therefore hit all necessary telephone sales targets.
It is worth noting that this sales training course can by attended by anyone within an organisation of any size, as it can be applicable to staff at all levels. Effective communication skills are focused on as a fundamental part of this sales training course, so that the delegate can understand the impact these skills have on being able to get the best outcome from a telesales call. Sales training covers a wide area of training sectors, so try the following questions:
Q. Is it apparent that the employee has good preparation before telesales calls?
Q. Has the employee ever been on any sales training courses before?
After this sales training course the employee will be empowered to put into practise the sales training lessons they've learned about. Sales training delegates will be able to proactively approach customers to achieve more sales. They will be able to build up a framework to calls and feel empowered to up-sell and cross-sell products and services. During the sales training course, demonstrations are used to allow the delegates to look at how to be successful in implementing telesales frameworks. This sales training will help to improve their customer telesales skills.
Selling Skills
Sales Training Course Aim: For delegates to develop clear, accurate, communication for face to face or for on the telephone selling. This can then be applied to speaking to other colleagues, selling to customers and other business situations! The sales training delegate will experience a development in confidence in their selling skills. This sales training course will also focus on the application of practical and proven skills. This sales training covers areas such as customer relationship skills, face to face interactions and the use of different types of language for selling.
Q. Does your employee use selling 'buzz words' when they are selling products or services?
Q. Do they realise the impact of speaking clearly for selling products and services? (Sales training can improve all their communication skills!)
Q. Is the sales training delegate aware of how to deal with difficult customer situations, challenging questions and understanding the customer's needs and interests?
After the completion of this sales training course, the delegate will be able to give great presentations on selling skils and will be able to understand their customers better in order to sell more products or services. Due to sales training there should also be a noticeable change in their skills at getting a sale quicker and also produce a bigger sale outcome! Such is this sales training course that it covers not only the practicalities of communicating well and speaking and listening in general, but also takes into consideration the personality of the individual.
Our sales training staff can understand their needs and take into account the cognitive processes of each delegate.
Now you have made your choice of course, please click here to return to the Sales Training International homepage to apply for your sales training course.
Further Information
